Shipping

Fast, tracked,
across Europe.

We ship every order quickly from our European fulfilment centre, with tracking on every parcel and free delivery once you pass the threshold.

Dispatch time
24h
Free shipping
€90+
Countries served
17

Destinations

Delivery times & costs.

Estimated business days after dispatch. Free shipping applies automatically on orders over €90.

Region Delivery Cost
Central Europe Czechia, Slovakia, Hungary, Poland, Slovenia

6–8 business days

€4,90 · free over €90

Western Europe Belgium, Netherlands, Germany, Austria, France

4–6 business days

€4,90 · free over €90

Southern & Eastern Europe Italy, Romania, Bulgaria, Croatia

6–8 business days

€4,90 · free over €90

Scandinavia Denmark, Sweden, Finland

6–10 business days

€4,90 · free over €90

Your order

From order to doorstep.

Here's exactly what happens after you check out.

  1. Order confirmed

    You'll get an email confirmation the moment your order is placed, with a summary of what you bought and where it's heading.

  2. Dispatched within 24 hours

    We pack and ship from our European fulfilment centre, usually the same or next business day. Orders placed at weekends go out the next working day.

  3. Track every step

    As soon as your parcel leaves us, you'll receive a tracking link by email so you can follow it all the way to your door.

    Track an order

  4. Delivered

    Your Dashnova arrives ready to plug in. Setup takes about a minute — and our setup guide is there if you need it.

    Read the setup guide

Help

Shipping questions.

When will my order ship?
We dispatch within 24 hours on business days. Orders placed on a weekend or public holiday go out the next working day. You'll get a tracking link by email as soon as it leaves us.
How do I track my parcel?
Once your order is dispatched, we email you a tracking link automatically. If you can't find it, check your spam folder or contact us at contact@dashnova.eu with your order number and we'll resend it.
Is shipping really free?
Yes — shipping is free on every order over €90, applied automatically at checkout with no code needed. Below that, a flat €4,90 rate applies.
My tracking hasn't updated — should I worry?
Tracking can take a day or two to start moving, and may pause between scans while in transit. If there's no movement for several days, message us and we'll chase the courier for you.
What if my parcel is lost or arrives damaged?
Contact us right away with your order number and, for damage, a photo. We'll sort out a replacement or solution quickly — you're covered, and we don't leave customers stuck with the courier.

Ready when you are.

One plug. No subscription. Dispatched in 24 hours.

Shop Dashnova